09190756732Personal data means any information about an individual, whether recorded in a material form or not and whether true or not, who can be identified from that data (whether directly or indirectly), or from that data and other data to which we have or are likely to have access.
- During the course of your use of the Platform and the provision of the Services, we may collect personal data about you, as follows:
- Where you are a buyer:
- Contact data, such as billing address, delivery address, email address and phone numbers;
- Identity data, such as your name, gender, profile picture, and date of birth;
- Transaction data, such as details about orders, and other details of products and Services related to you;
- Technical data, such as Internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, international mobile equipment identity, device identifier, cookies (where applicable) and other information and technology on the devices you use to access the Platform;
- Profile data, orders related to you, your interests, preferences, feedback and survey responses;
- Usage data, such as information on how you use the Platform, products and Services or view any content on the Platform, including the time spent on the Platform, items and data searched for on the Platform, access times and dates, as well as websites you were visiting before you came to the Platform and other similar statistics;
- Location data, such as when you capture and share your location with us in the form of photographs or videos and upload such content to the Platform;
- Marketing and communications data, such as your preferences in receiving marketing from us your communication preferences and your chat, email or call history on the Platform.
- During the course of your use of the Platform and our provision of the Services, we may receive personal data from you in the situations, as follows:
- When you browse our website (both mobile and web versions);
- When you create an account with us
- When you make a transaction regarding the products available;
- When you use the chat function on the Platform;
- When you interact with us offline, including when you interact with our outsourced customer service agents. You must only submit personal data which is accurate and not misleading and you must keep it up to date and inform us of any changes to the personal data you have provided to us.
- We shall have the right to request for documentation and carry out the necessary checks to verify the personal data provided by you as part of our user verification processes or as required under law. We will only be able to collect certain categories of personal data if you voluntarily provide the personal data to us or as otherwise provided for under this Privacy Policy. If you choose not to provide your personal data to us or subsequently withdraw your consent to our use of your personal data, we may not be able to provide you with certain features or functionality on the Services or access to the Platform.
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As a client, you have the right to:
- Clarify whether we hold any personal data about you and to request a copy of such data;
- Require us to correct any personal data about you that is inaccurate
- Learn about our policies and process regarding personal information
- Request the deletion of any personal information
You may address all requests for access, correction, deletion or other queries relating to your personal information to:
Daily Supermarket, Inc.
P. Tuazon Blvd, Project 4,
Quezon City, Metro Manila
(02) 8911 4664
As part of our continuing dedication to data security, customer privacy, and GDPR compliance, Grocery Shopper offers all customers the opportunity to request data deletion for any data associated with their account.
Gathering of Personal Information
We gather your personal information when you access our website, when you inquire on the status of your order and when you input data through our online forms. We will also collect some sufficient information about your computer or other devices that you are using whenever you visit our page.
The information that we will gather from you will be depending on the transaction/service/process that you are requesting. For just browsing through our page, we will only collect data that are deemed necessary such as date and time of browsing, page/s that you browsed, and other statistical and technical data to further give great customer experience.
Process and Use of Personal Information
When you share your personal data with us, we use the information we gathered to provide, maintain, protect, further improve our services and most importantly, protect the privacy of our customers. We also use your personal data for verification/authentication purposes in order to smoothly process your transaction.
Rest assured that the information provided by our clients will not be disclosed to third parties and other affiliates for other purposes but will be used for aforementioned transactions ONLY unless authorized specifically and expressly in advance, through a clearly worded opt-in process. Once the client's express consent is provided, we shall list the information to be disclosed, the uses to which it may be needed, and all parties to whom the information may be disclosed.
What is the data deletion process?
Once data deletion is requested and account ownership is confirmed, the data deletion request enters our queue. Generally, the data is deleted within 14 calendar days of the initial request. During the deletion process data is securely purged from databases and servers. All related backup and log data will be deleted within 30 calendar days. Once data has been deleted it cannot be recovered.
How can I request data deletion?
You may submit a deletion request via any of our contact information listed on our contact page. Please include as much information as possible regarding which data you would like to be deleted. The request will be escalated to the proper team for evaluation and processing. We will reach out every step of the way to keep you updated on the deletion progress.
